Terms of service
SECTION 1 — ELIGIBILITY AND USE
By using our Services you confirm that:
• You are at least 18 years of age
• Any information you provide is accurate and current
• You will use the Services for lawful purposes only
You are responsible for maintaining the confidentiality of any account credentials and for all activity conducted under your account.
EuroFloat reserves the right to suspend or terminate access if these Terms are breached.
SECTION 2 — PRODUCTS AND INFORMATION
EuroFloat sells horse floats and related accessories.
We attempt to ensure that product descriptions, specifications, features, colours and images are accurate. However:
• Colours may vary depending on your screen or device
• Images may include optional extras not included in the base price
• Specifications and features may change without notice
EuroFloat reserves the right to modify or discontinue products at any time.
SECTION 3 — ORDERS AND PURCHASES
Placing an order constitutes an offer to purchase.
Orders are only confirmed once EuroFloat:
-
Accepts the order
-
Receives any required payment or deposit
EuroFloat reserves the right to accept or decline orders at its discretion.
Deposits placed on floats or custom orders are handled in accordance with our Refund Policy.
SECTION 4 — PRICING AND PAYMENT
All prices are in Australian Dollars (AUD) unless otherwise stated.
Prices:
• May change without notice
• May exclude delivery, registration, or optional upgrades
• May differ from dealership or showroom pricing
Customers agree that:
• Payment information provided is accurate
• They are authorised to use the payment method
• All applicable charges will be paid
SECTION 5 — SHIPPING, COLLECTION AND DELIVERY
Delivery times are estimates only.
EuroFloat is not responsible for delays caused by:
• Freight companies
• Weather conditions
• Supply chain disruptions
• Events outside our control
Risk of loss or damage passes to the customer once the product is collected or handed to a transport provider.
Customers must inspect goods upon delivery and report any issues promptly.
SECTION 6 — RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy.
Under Australian Consumer Law, customers are entitled to remedies where products:
• Are faulty
• Are not as described
• Are not fit for purpose
EuroFloat may request photographs or other evidence before assessing claims.
SECTION 7 — INTELLECTUAL PROPERTY
All website content including:
• Logos
• Branding
• Images
• Product descriptions
• Videos
• Website design
are the intellectual property of EuroFloat or its licensors.
These materials may not be reproduced or distributed without written permission.
SECTION 8 — THIRD-PARTY SERVICES
The website may contain links or integrations with third-party services.
EuroFloat is not responsible for the content, policies, or practices of third-party websites.
Use of these services is at your own risk.
SECTION 9 — SHOPIFY PLATFORM
EuroFloat’s website is powered by Shopify.
However, all purchases are conducted directly with EuroFloat.
Shopify is not responsible for product claims, warranties, or disputes relating to purchases made through the EuroFloat website.
SECTION 10 — PRIVACY
Personal information collected through the Services is governed by our Privacy Policy.
This policy outlines how we collect, use and protect personal information.
SECTION 11 — CUSTOMER FEEDBACK
If you submit reviews, feedback or suggestions to EuroFloat, you grant us permission to:
• Use
• Publish
• Display
• Modify
that feedback for marketing or service improvement purposes.
You confirm that submitted content does not violate the rights of others.
SECTION 12 — WEBSITE ERRORS
Occasionally the website may contain typographical errors or inaccuracies relating to:
• Pricing
• Specifications
• Availability
EuroFloat reserves the right to correct errors and cancel affected orders.
SECTION 13 — PROHIBITED USES
Users may not:
• Use the website for unlawful purposes
• Upload malicious software or code
• Attempt to gain unauthorised access to systems
• Scrape website data
• Interfere with the functionality or security of the website
EuroFloat may terminate access for violations.
SECTION 14 — HORSE FLOAT USE AND TOWING RESPONSIBILITY
Horse floats must be used in accordance with applicable road laws and towing regulations.
The customer is responsible for ensuring:
• Their towing vehicle is rated to tow the float
• The float is correctly connected and secured
• The load is within legal limits
• The driver complies with all road regulations
EuroFloat is not liable for damage or injury resulting from incorrect towing, overloading or misuse.
SECTION 15 — HORSE TRANSPORT AND ANIMAL LIABILITY
EuroFloat designs floats for transporting horses and livestock, however animal behaviour is unpredictable.
The customer acknowledges that:
• Horses may move, panic, kick or behave unpredictably
• Safe handling and loading of animals is the responsibility of the customer
• Animals must be properly restrained and suitable for transport
EuroFloat is not responsible for injury, illness, stress, behavioural incidents or death involving animals transported in the float, except where required under Australian Consumer Law.
SECTION 16 — VEHICLE TOWING AND LOAD RESPONSIBILITY
Customers must ensure their towing vehicle and driving practices comply with all relevant laws.
Customers are responsible for:
• Confirming vehicle towing capacity
• Ensuring the float is correctly hitched
• Ensuring the load is secure and within legal limits
• Complying with road and transport regulations
EuroFloat is not liable for accidents caused by:
• Overloading
• Improper towing
• Incompatible vehicles
• Failure to follow towing laws.
SECTION 17 — CUSTOM ORDERS AND BUILD VARIATIONS
Certain EuroFloat products may be manufactured as custom builds.
By placing a custom order the customer acknowledges that:
• Specifications and inclusions are confirmed when the order is placed
• Minor variations in materials, design or finishes may occur
• Production timelines may vary due to supply or manufacturing factors
Unless otherwise agreed in writing, custom orders cannot be cancelled once production begins.
Deposits are handled in accordance with the EuroFloat Refund Policy.
SECTION 18 — DISCLAIMER OF WARRANTIES
Except as required under Australian Consumer Law, the Services and products are provided “as is” and “as available.”
EuroFloat does not guarantee:
• Continuous website availability
• Error-free operation
• That all information is completely free from inaccuracies.
SECTION 19 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, EuroFloat is not liable for:
• Indirect or consequential losses
• Loss of profit or business
• Loss of data or opportunities
Nothing in these Terms excludes rights under Australian Consumer Law.
SECTION 20 — INDEMNIFICATION
You agree to indemnify EuroFloat and its employees against claims arising from:
• Your misuse of the Services
• Breach of these Terms
• Violation of laws or third-party rights.
SECTION 21 — TERMINATION
EuroFloat may suspend or terminate access to the Services if these Terms are breached.
Termination does not affect obligations incurred before termination.
SECTION 22 — GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia.
Any disputes will be handled in the courts of Queensland.
SECTION 23 — CHANGES TO TERMS
EuroFloat may update these Terms at any time.
Updated Terms will be posted on this page.
Continued use of the Services constitutes acceptance of any changes.
SECTION 24 — CONTACT INFORMATION
EuroFloat
Operated by Cedar Venture Pty Ltd
Email: info@eurofloat.com.au
Phone: 0409 635 548
Gold Coast Sales Yard
Bignells Road
Maudsland QLD 4210
Melbourne Showroom
55 Lara Way
Campbellfield VIC 3061
ABN: 40 671 977 236
ACN: 671 977 236